Privacy Policy

1. Introduction

Astrologer Ashish Desai ("we," "our," or "us") operates astroaashishdesai.com and jyotish-research.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and maintaining the confidentiality of all personal and astrological information you share with us.

2. Information We Collect

Personal Information

When you book a consultation or use our services, we may collect:

• Name and contact details (email address, phone number)
• Birth details (date, time, and place of birth) for astrological analysis
• Payment information (processed securely through Razorpay/PayPal)
• Consultation queries and correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Device information

3. How We Use Your Information

We use the collected information for:

• Providing Astrological Services: Preparing birth charts, conducting consultations, and delivering personalized astrological guidance
• Communication: Responding to inquiries, scheduling consultations, and sending consultation reports
• Payment Processing: Completing transactions through secure third-party payment processors
• Service Improvement: Analyzing website usage to improve our services
• Legal Compliance: Meeting legal and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information only in the following circumstances:

• Payment Processors: Razorpay and PayPal for secure payment processing
• Legal Requirements: When required by law, court order, or government regulation
• With Your Consent: When you explicitly authorize us to share specific information

Confidentiality Promise: Your consultation details, birth chart information, and personal queries remain completely confidential. We never publicly disclose client identities or consultation content.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure data storage and transmission
• Limited access to personal information (only authorized personnel)
• Regular security assessments
• Secure payment processing through PCI-compliant payment gateways

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality

You can control cookie settings through your browser. However, disabling cookies may limit some website features.

7. Third-Party Services

Our website may contain links to third-party websites (e.g., Jyotish Research, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Third-Party Services We Use:

• Razorpay: Payment processing (India)
• PayPal: International payment processing
• Google Analytics: Website traffic analysis (if enabled)

8. Data Retention

We retain your personal information only for as long as necessary to:

• Provide you with services
• Maintain records for research and reference (with confidentiality maintained)
• Comply with legal obligations
• Resolve disputes

You may request deletion of your personal information at any time by contacting us at astroaashishdesai@gmail.com.

9. Your Rights

You have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data in a structured format

To exercise these rights, contact us at: astroaashishdesai@gmail.com

10. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. Parent/guardian consent is required for consultations involving minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: astroaashishdesai@gmail.com
WhatsApp: +91 96575 69256
Website: astroaashishdesai.com